The industry’s fastest, fairest, and most accurate triage experience powered by humans and AI
Excellent crowdsourced security results require excellent triage — comprising a global team of in-house human experts augmented by unique AI models. Our platform’s best-in-class, built-in triage engine cuts through noise, assigns severity, and prioritizes threats virtually instantly for the fastest possible resolution.
Unique AI models trained on years of data efficiently help filter out spam, false positives, and duplicates, and escalate severe submissions immediately for review by human experts.
Unlike providers that can leave submissions untouched for weeks, we triage issues within hours or days, with “follow-the-sun” tracking for critical ones. AI-generated Nuclei templates are available upon request.
Every AI-assisted triage decision is reviewed by our expert team to ensure speed never comes at the expense of fairness for hackers, or accuracy for customers.
We do thorough, continual QA checks across the triage process to meet the highest standards for accuracy and communication. And when there’s a mistake, we make it right.
Unlike alternates that treat triage like an afterthought (or are inconsistent about it at best), we meet stringent service-level objectives for triage more than 99% of the time. Premium SLAs are also available for the highest level of response.
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Our global team (11 countries of presence) of in-house triage engineers are hackers themselves, with deep specializations in Web apps, mobile apps, APIs, Hardware/IoT, AI, and Crypto. We augment them with AI, a sophisticated workflow engine, automated workflows, and other tools to ensure that submissions land with the right people for rapid response globally. Dedicated Slack channels are available for real-time communication with the team.
Vulnerability insights derived from our Security Knowledge Graph – containing 10+ years of data about vulnerabilities, asset risk, technologies, and hacker skills – enables rapid, accurate triage at any scale. This rich historical knowledge also makes remediation advice highly contextual and useful.
Hackers aren’t waiting, so why should you? See how Bugcrowd can quickly improve your security posture.